Job Description

Responsibilities

River Vista Behavioral Health sits along the bluffs overlooking the San Joaquin River, this brand new, -bed facility, will provide high-quality and advanced behavioral health services to residents and visitors in the Central Valley.

The new hospital will employ more than people, including clinicians, nurses, mental health technicians, support staff and administration.

The Patient Account Representative is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third-party payers and patients for outstanding balances.

This position is also responsible for the preparation of daily cash receipts and maintenance of insurance logs.

QUALIFICATIONS

Education : High school graduate or equivalent required.

Additional Requirements : May be required to work occasional overtime and flexible hours.

PRIMARY RESPONSIBILITIES

• Prepare all accounts for billing and ensure account billing productivity standards are met.
• Ensure account activity is current and accurately documented :
• Provide follow-up on progress of appeals, and prepare documentation as required.
• Maintain Medicare and Medicaid statistical logs and databases.
• Prepare departmental billing and statistical report as required.
• Provide back-up support for admissions, patient and employee courtesy assistance, and the switchboard as requested.
• Adhere to facility, department, corporate, personnel and standard policies and procedures.
• Attend all mandatory facility in-services and staff development activities as scheduled.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Support facility-wide quality / improvement goals and objectives.
• Maintain confidentiality of facility employees and patient information.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITY

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITY AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITY REQUIRED FOR THIS POSITION.

• Knowledge of all code procedures.
• Knowledge of computers and business software.
• Knowledge of CPT coding and insurance billing.
• Skill in organizing and prioritizing workloads to meet deadlines.
• Skill in telephone etiquette and paging procedures.
• Effective oral and written communication skills.
• Ability to communicate effectively with patients and co-workers.
• Ability to adhere to safety policies and procedures.
• Ability to use good judgment and to maintain confidentiality of information.
• Ability to work as a team player.
• Ability to demonstrate tact, resourcefulness, patience and dedication.
• Ability to accept direction and adhere to policies and procedures.
• Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
• Ability to work in a fast-paced environment.
• Ability to react calmly and effectively in emergency situations.
• Ability to meet corporate deadlines.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.

• Ability to work a hour week.
• Ability to sit for long periods, up to 8 hours.
• Ability to use both hands in fine and gross manipulation of small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine).
• Ability to push and pull up to lbs. (File cabinet drawers, computer paper boxes).
• Ability to see well enough to read handwritten and typewritten material.
• Ability to lift and carry up to pounds to move transfer file boxes, data processing paper, and newly admitted patients belongings, as required.
• Ability to retrieve files from bottom shelves and drawers and to move boxes of paper and forms to the computer printer.
• Ability to reach, turn and twist above and below the waist daily to retrieve files from top shelves to obtain office supplies from upper shelves in supply closet.
• Ability to hear and speak well enough to answer and communicate on the hospital switchboard.
• Ability to spend % working time in environment of continuous low voices and office machine noise typical for business office atmosphere.
• Ability to handle a variety of repetitive tasks.

Additional Requirements :

A strong knowledge of The Joint Commission, HCFA, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities.

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance.

Steadily growing from a startup to an esteemed Fortune corporation, UHS today has annual revenue nearing $ billion. UHS is recognized as one of the World’s Most Admired Companies by Fortune;

ranked # on the Fortune and listed # in Forbes inaugural ranking of America’s Top Public Companies.

Last updated : 2024-05-12